PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Change Encoding Type?

Gravity Support Forums » Plugin Support » Gravity Forms

  1. lizfulghum
    Member

    I'm working with a 3rd party CRM system that gets forms submissions through email.

    Problem is that they're having issues with whatever is the default encoding method that Gravity Forms sends in... I need to be able to update it to send differently. Are there any suggestions out there for how to go about doing that?

    I looked into the hooks but don't see something that would do what I need.

    Thanks in advance!

    Posted 12 years ago on Monday March 19, 2012 | Permalink

  2. Dana Cobb
    Administrator

    Hi, lizfulghum,

    Gravity Forms uses the value in the "Encoding for pages and feeds" setting on the Reading Settings page (screenshot: http://grab.by/cxcC ) to set the encoding for the emails. There isn't a hook to change this.

    Posted 12 years ago on Monday March 26, 2012 | Permalink

  3. lizfulghum
    Member

    Awesome, that's great info to have! Thanks so much.

    Posted 12 years ago on Monday March 26, 2012 | Permalink

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