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Change of License Key

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Fullhouse
    Member

    Hi,

    I have purchased Gravity Form for a website created by me. I have transferred the management of the website to someone else but forgotten to cancel the Gravity Form function from the website. I have renewed my license and would like not like that person to continue riding on my license key. How can I stop them from using my License Key?

    Posted 10 years ago on Friday May 17, 2013 | Permalink

  2. David Peralty

    Can you ask them to purchase their own license and swap out the license key with their newly purchased one?

    Posted 10 years ago on Friday May 17, 2013 | Permalink

  3. Fullhouse
    Member

    Hi David,

    They refuse to reply my mail and call. Can I be issued with a new license and terminate the last use numbers?

    Posted 10 years ago on Monday May 20, 2013 | Permalink

  4. David Peralty

    Please use our Contact Us form and explain the situation in the message, and I'll make sure our account managers see your message.

    Posted 10 years ago on Monday May 20, 2013 | Permalink

  5. Fullhouse
    Member

    Thank you. Just have sent the Contact Us Form

    Posted 10 years ago on Wednesday May 22, 2013 | Permalink

This topic has been resolved and has been closed to new replies.