PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Changes to Paypal account not registering with Gravity FOrms

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. BloomOnline
    Member

    I have just changed my paypal account from personal to business so that customers could puchase products without having to set up a paypal account.

    For some reason, my gravity form links don't seem to have registered this and anyone purchasing through them is asked to set up a paypal account. I have an online store - that is also connected to Paypal and it has registered the change, just not my gravity forms.

    Do I need to reconfigure something somewhere?

    Any & all assistance much appreciated :)
    Meg

    Posted 12 years ago on Monday December 19, 2011 | Permalink

  2. Chris Hajer
    Key Master

    Can you post a link to your form please?

    Is it possible the PayPal landing page is the one that asks you to create an account, with a little tiny link to purchase without creating an account? PayPal is sneaky like that and does not always make it clear you do not need an account. Can you post a link to your form so we can check it out?

    Posted 12 years ago on Monday December 19, 2011 | Permalink