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Checkboxes not showing up

  1. BIGLIFE
    Member

    I have had a form up and running for months and today it was brought to my attention that checkbox options of a checkbox field on the form are not there. The title of the selection is there but no actual checkboxes to check. If I go to edit this particular form and select the checkbox field in question, all of the checkbox options appear once I select one of them but when I update the form they disappear and only the title is left. I have also tried creating a new checkbox field and it's check box options will not appear either. Strange..... any ideas?

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink
  2. David Peralty
    Administrator

    Can you link to your form? Sounds like it could just be a CSS issue but I would have to see the form to be able to help further.

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink
  3. BIGLIFE
    Member

    http://www.biglifeonline.org/get-involved/prayer/

    The checkbox field in question is: Prayer Participation

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink
  4. David Peralty
    Administrator

    Can you export your form and send it to me at peralty@rocketgenius.com
    It looks to me in your HTML that there aren't any checkbox options in that field.

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink
  5. Does this field show up appropriately when viewing from the form builder preview window in the admin?

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink
  6. BIGLIFE
    Member

    Rob,
    My previewer doesn't show anything. I'm assuming there must be a Javascript issue?

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink
  7. David Peralty
    Administrator

    Can I have you try the following:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    I am not sure why you can't see them, I just put your form in my test installs, and it was fine. I noticed you have it set to allow dynamic population, but that shouldn't effect anything.

    Do you have something in your functions.php file that could stop the field from showing?

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink
  8. BIGLIFE
    Member

    I found the issue. Ended up being this function in my functions.php file:
    function update_choices($choice_html, $field)
    I'd forgotten to place.......... return $choice_html; ...........at the end of the function the last time I made an update to it. The function was returning zero values for the choices since I wasn't returning a $choice_html variable.
    Sorry for the runaround. Thanks for the help anyway.

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink
  9. David Peralty
    Administrator

    Glad you were able to pinpoint it.

    Posted 7 years ago on Wednesday October 17, 2012 | Permalink

This topic has been resolved and has been closed to new replies.