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Clarification on the developer license

  1. Hey guys,

    It was great meeting Carl at WordCamp Boston, and I'm happily using Gravity Forms.

    I purchased the developer license because I have two sites and I got a phat discount. My question is that when I have clients that could use GF, do I a) sell them a license and use my own code, or b) use my affiliate link to get them to purchase a single site license?

    Thanks for the clarification.

    Sincerely,

    Robert Dempsey

    Posted 10 years ago on Friday February 19, 2010 | Permalink
  2. Hello Robert,

    I do remember talking to you, it was nice meeting you... WordCamp Boston was a blast.

    We wouldn't recommend "selling" them a license and giving them your code because in the future if they need support and you are no longer working with them... they won't be able to come to us for support.

    While you CAN use the developer key on any sites, including client sites, we only recommend doing this for clients you have a stable longstanding and longterm relationship with.

    Your clients do not receive support from us directly and have to go through the license holder, so if you are no longer doing work for them... it can get messy and introduce more work for you.

    You may want to consider option B and build in the price of a single site license into the project and then you can use your affiliate link to purchase the license in their name. This way they will be able to receive support for the plugin directly from us should your relationship with them change down the road.

    I hope that clarifies things. Ultimately it's your call, but think about what is best for the client and yourself, should you no longer be working with that client.

    Posted 10 years ago on Friday February 19, 2010 | Permalink
  3. Hi Carl,

    Sorry for not responding for the past month. Things have been insane.

    Thanks for the clarification and all the awesome work you all are doing with Gravity Forms. I signed up as an affiliate and am asking all of my clients to purchase the form through that link. So far everyone loves it.

    Thanks again and keep kicking ass! I hope to see you at future WordCamps.

    - Rob

    Posted 10 years ago on Thursday April 1, 2010 | Permalink