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>> Conditional BUG

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Laurent CUCHET
    Member

    I create a conditional form to calculate price.
    I use conditional hide and show with different form component

    I try to save a 'show' conditional and it forget a value or modify it.
    I save it with 'hide' IF value IS NOT and it save. Very strange
    I try the form and always got a bug : It show an hidden line when a choice is selected, and the conditional must hide . I don't understand.

    Find the form export here : http://depannagebsa.comme1marque.com/gravityforms-export-2013-03-15.xml
    And explication here
    Marque du véhicule* // not important
    Type de véhicule* // sélect one
    Poids total autorisé en charge* // sélect 'inférieur à 1800 Kgs
    Plage Horaire d'enlèvement (<1,8T)* // select 'Zone 2', Bug is there, it show number text line name 'Nombre de Kms enlèvement (<1,8T & JOUR)' and I put a conditional to show it only if 'Plage Horaire d'enlèvement (<1,8T)*' IS 'Hors Zone'
    Why does it BUG ?? I try with show or hide to make it works and no way, Why ????

    Active Extensions :
    1. Gravity Forms
    2. Gravity Forms User Registration Add-On
    3. WordPress Importer
    4. WPBakery Visual Composer

    Thanks for your help

    Posted 11 years ago on Friday March 15, 2013 | Permalink

  2. Chris Hajer
    Key Master

    I don't believe it's a bug. I think it's the way your conditional logic is configured. Can you change the field to show when either of the other two choices are made, rather than hide when only this one is NOT made? We're trying for the same end result but coming at it from another direction.

    Posted 11 years ago on Sunday March 17, 2013 | Permalink

  3. Laurent CUCHET
    Member

    I hvve done it in multiple different way.
    I use IS, and ISNOT and always bug why ?
    Its a problem for me, I bought the license for this form and its not working.

    Thanks for you reply

    Posted 11 years ago on Monday March 18, 2013 | Permalink

  4. Chris Hajer
    Key Master

    Can you explain what is supposed to happen conditionally? Maybe I will be able to better understand the problem at that point. What field should show and based on what condition? We have a little bit of a language difference, so it's taking longer than normal for me to figure out what might be going on with your form. Sorry for the inconvenience.

    Posted 11 years ago on Tuesday March 19, 2013 | Permalink