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Conditional form not visible in Chrome or Safari Browser

Gravity Support Forums » Plugin Support » Gravity Forms

  1. osoamazin
    Member

    I have a conditional form on my Contact page of my site: http://amazinglikeness.com. However, the form does not display at all when using the Chrome or Safari browsers on Windows or Mac. IE and Firefox work perfectly though. I really need to get this working. Thanks!

    Posted 13 years ago on Monday August 2, 2010 | Permalink

  2. Carl Hancock
    Administrator

    This is due to errors on your page unrelated to Gravity Forms.

    If you use the developer tools in Safari and Chrome to view errors from the page you will see the following errors:

    - Unmatched </a> encountered.  Ignoring tag.
- Unmatched </span> encountered.  Ignoring tag.
- Uncaught TypeError: undefined is not a function

    Resolve these errors and i'm betting the forms will appear. Looks like some bad markup on that page preventing the forms from appearing properly.

    Posted 13 years ago on Monday August 2, 2010 | Permalink

  3. Stephen Day
    Member

    Hi, I've got a similar problem. My form at http://teu.ac.nz/2010/08/submit-for-fairness/ is showing up properly in IE but not in Firefox or Chrome. I've been through and searched the page to find anything that is miscoded but nothing stands out. Any advice? Gratefully, Stephen

    Posted 13 years ago on Thursday August 26, 2010 | Permalink

  4. Kevin Flahaut
    Administrator

    There's some kind of script weirdness going on but I can't nail it down yet. Normally, the forms work fine in all the normal browsers using conditional logic.

    Try adding this to your theme stylesheet and see if that fixes it for you.

    .gform_wrapper {overflow:visible}

    Posted 13 years ago on Thursday August 26, 2010 | Permalink

  5. Stephen Day
    Member

    Thanks Kevin! I'll give that a go. It also started working again when I omitted the form description from the embedded form.

    Posted 13 years ago on Sunday August 29, 2010 | Permalink

  6. Kevin Flahaut
    Administrator

    Thanks for the update Steve. Let us know how it goes.

    Posted 13 years ago on Sunday August 29, 2010 | Permalink