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Conditional HTML block not displaying in IE9

Gravity Support Forums » Plugin Support » Gravity Forms

  1. twistystraws
    Member

    I have a form that works as expected in Opera, Firefox and Chrome, but in IE9 (not sure of other versions) a particular conditinal HTML block does not display.

    Could I email the page to someone in support to take a look? Is this a known issue? I'm using the latest release of both Gravity Forms and Wordpress.

    Thanks

    Posted 11 years ago on Friday February 1, 2013 | Permalink

  2. Chris Hajer
    Key Master

    If the page is not public, please send the URL to me at chris@rocketgenius.com and I will take a look.

    Does the conditional HTML field show properly in the form preview? If so, then it could be a theme or plugin conflict. You can use these troubleshooting steps to find that problem http://rkt.gs/testing

    Is the HTML valid in your HTML block? Every browser reacts differently to invalid HTML.

    Posted 11 years ago on Saturday February 2, 2013 | Permalink

  3. twistystraws
    Member

    Thanks for the reply, sorted. It was a missing '/'.

    Posted 11 years ago on Monday February 4, 2013 | Permalink

  4. Chris Hajer
    Key Master

    Thanks for the update.

    Posted 11 years ago on Monday February 4, 2013 | Permalink

This topic has been resolved and has been closed to new replies.