PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Conditional Logic breaks form (not displaying)

  1. I have a form that was working well, but when adding conditional logic the form doesn't display. The Page is here http://meihwalin.webprops.net/test-gravity-form/ the form preview is here http://meihwalin.webprops.net/?gf_page=preview&id=2

    Posted 11 years ago on Thursday July 19, 2012 | Permalink
  2. Follow the instructions here to check for a theme/plugin conflict:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Let us know what you find out.

    Posted 11 years ago on Thursday July 19, 2012 | Permalink
  3. We are having the exact same issue. It seems when you take out the conditional logic, it works normally. What is odd is that if I view the source code presented by the server from the page containing the short code for the form, the form code dose seem to be getting pushed out, it is just not displaying for some reason. The previews work fine.

    Posted 11 years ago on Monday July 23, 2012 | Permalink
  4. David Peralty

    Yes, conditional logic is very touchy JQuery, and it needs to have no errors, JS in the right spot, and the right version of JQuery to display correctly. That's why we have people do our troubleshooting steps first to see if it is a theme or plugin conflict. Generic WordPress has no issues displaying forms with Conditional Logic.

    Posted 11 years ago on Monday July 23, 2012 | Permalink
  5. In our case it was a plugin, specifically one called Onclick show popup version 1.0 . Thankfully we are not using it currently so deactivating it was not an issue.

    Posted 11 years ago on Tuesday July 24, 2012 | Permalink
  6. David Peralty

    Glad to hear it bmerritt :)

    Posted 11 years ago on Wednesday July 25, 2012 | Permalink
  7. itmasters
    Member

    Thanks heaps for this. Had the same problem. For me it was to do with the "Dropdown Menu Widget" plugin

    Posted 11 years ago on Thursday November 1, 2012 | Permalink
  8. Thanks for the update.

    Posted 11 years ago on Thursday November 1, 2012 | Permalink

This topic has been resolved and has been closed to new replies.