dimitrilucy
Member
Hi all,
I bought a license of gravity forms, I tested it and it works until I turn the logical conditions.
When I activate a logical condition, the form disappears.
I tried applying the theme "Twenty Ten" and then it works ..
So the problem is my theme ! It's a theme of "http://www.templatemonster.com/"
What should I do?
Thank you in advance.
Please provide a link to your form. This is not a bug in Gravity Forms but is most likely a JavaScript or jQuery error on the page which is causing our jQuery to fail, leaving the form hidden. The only way we can help you if is you provide a link to the page on your site where the form is embedded, so we can check for errors.
Thank you.
The solution is to find and fix the JavaScript error. We can help you, but only if we can see the site. If we cannot, you can use the Chrome developer tools, Firebug or the Web Developer toolbar to check for JavaScript errors.
You can also follow the basic troubleshooting steps here http://rkt.gs/testing
dimitrilucy
Member
I used Chrome developer tools and displays this error;
[jquery.form] terminating; Zero items found by selector jquery.form.js: 904
Uncaught ReferenceError: gf_apply_rules is not defined localhost: 1
Does it help you? If so what should I do?
Thank you in advance.
Chances are you are including two versions of jQuery in the page, or you have the wrong version of jQuery enqueued. Can you check for multiple references to jquery or jquery.min in the source of one of your pages?
The other issue is that jquery.form.js is not a Gravity Forms file. That is probably coming from another plugin or the theme in use. If you go through the troubleshooting steps http://rkt.gs/testing you should be able to find out where that error is coming from.
dimitrilucy
Member
I put the site online so that you can help me.
I add a simple form without logical conditions in the "structure" tab and it works.
But I added another form with logical conditions in the "devis" tab and then nothing is displayed.
Thank you in advance
There is some sort of maintenance mode active now. I received this message:
Le site est en maintenance
It shows "Maintenance Mode" for me.
This is the current error:
Timestamp: 12/20/2012 2:09:49 PM
Error: ReferenceError: gf_apply_rules is not defined
Source File: http://www.home-cube.net/wp-content/themes/theme5865/js/jquery-1.7.2.min.js?ver=1.7.2
Line: 2Have you already tried disabling plugin and the theme to see where the conflict lies? Can you start by disabling Contact Forms 7? There is a ton of jQuery functionality on that site, and the conflict could be coming from any of it. Please follow these instructions to find the conflict http://rkt.gs/testing
Additionally, I could not navigate to any pages on the site at all. The blue buttons on the bottom did not change the page and I never saw a Gravity Form on any page. I was using Firefox 17.0.1 on Windows 7.
dimitrilucy
Member
I've searched the conflict following the instructions of your links and when I change template everything works.
So this is the template that problem, even disabling "contact form" does not work.
The site works fine, all tabs are visible but when you click on the tab "structure" where there form with logical conditions, as soon as you click on the site no longer works, you must refresh
What should I do to make it work without changing templates?
Thank you for your answers.
There is probably something in the theme's functions.php which is fouling things up. You have determined that the theme is the problem. Now you need to determine what it is about this theme which is creating the conflict.
Please copy the full contents of your theme's functions.php and paste it at the website pastebin.com or pastie.org. The issue is with your theme and we can't guarantee that we can get Gravity Forms working with your theme.
dimitrilucy
Member
Here is the url of the file "functions.php" of my theme
I hope you will be able to solve the problem ..
I noticed also that the total of my forms do not functioned. it remains to 0.00
It works only if I put
"<? Php echo do_shortcode ([gravityform id = 1 name = ContactUs title = false description = false] ');>"
in the file "wp-config" of my wordpress but the problem with that, It's display the form in question on all pages ..
Thanks in advance.
The total not working is related to the same error.
Don't embed a form in your wp-config.php file. That's not a good solution.
I will take a look at your functions.php and see if I can find out what might conflict. Ultimately, you may need to go to the developer of this theme and see where the conflict lies. Because the form works with the twenty ten theme, Gravity Forms is functioning properly. The problem is with the theme. We will see if we can help you with that.
Looking at the pastebin, the functions.php is including a lot of external files, and the problem could lie in any one of those files. Please contact the theme provider for support on this issue. As I explained previously, Gravity Forms is functioning correctly with the Twenty Ten theme. The problem is with the theme.
I'm having the same problem after adding a modified jQuery scroller to my Theme's footer.php file.
The footer displays on every page.
Here's the footer code with the jQuery script included. Let me know if this conflict can be resolved:
Can you share the link to the page on your site where the form is embedded and explain what issue you are having with the form on that page? Thank you.
