PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Conditional Logic Errors?

  1. I'm creating a HUGE online registration process and using conditional logic thoughout.

    I've set it up so that, if they click a "No" radio button, it takes them to the end of the form to the total and checkout.

    However, I've been testing it and when I click No and then Next, it takes me to a middle question, not to the end.

    Please help!

    Here's the form:

    http://monetizemyhobby.com/spring-fling-2011/register/

    Thanks!

    I have been editing in XML too in order to duplicate fields, which may be the problem although I've verified changing all fields.

    Posted 13 years ago on Tuesday February 8, 2011 | Permalink
  2. You probably have something misconfigured with how you setup the conditional logic or something is wrong with the XML that you edited. It's hard to tell without looking at the form itself.

    If you send us a WordPress admin login for this site via our Contact Us form we can take a look at your form.

    Editing the XML before importing it may make it hard to troubleshoot as the form has now already been created and it may be difficult to determine what is wrong with it since you made edits to the XML.

    Posted 13 years ago on Tuesday February 8, 2011 | Permalink
  3. Ok, I'll send you login info right now.

    I also have the XML file on my desktop that I could send. Here's what the code looks like:

    <field id="76" size="medium" type="radio">
    <label><![CDATA[Would you like to register for routine #6]]></label>
    <choices>
    <choice>
    <text><![CDATA[Yes]]></text>
    </choice>
    <choice>
    <text><![CDATA[No]]></text>
    </choice>
    </choices>
    </field>
    <field id="77" size="medium" type="page" displayOnly="1">
    <nextButton type="text">
    <text><![CDATA[Next]]></text>
    </nextButton>
    <previousButton type="text">
    <text><![CDATA[Previous]]></text>
    </previousButton>
    <conditionalLogic actionType="show" logicType="all">
    <rules>
    <rule fieldId="76" operator="is">
    <value><![CDATA[Yes]]></value>
    </rule>
    </rules>
    </conditionalLogic>
    </field>

    Sending info now.

    Thanks Carl!

    Posted 13 years ago on Tuesday February 8, 2011 | Permalink
  4. Just sent.

    Posted 13 years ago on Tuesday February 8, 2011 | Permalink
  5. I did find the Conditional Logic errors that weren't turned on for specific pages. Think I got it fixed.

    Posted 13 years ago on Tuesday February 8, 2011 | Permalink