Hi there: I have create a form today with conditional logic. In preview mode it works fine. When I embed the Gravity forms code the page http://stonegateinn.com/email-offers/ is blank.
This is the form's appearance in the UI http://stonegateinn.com/wp-content/uploads/2012/11/2012-11-13_124909.png
Any ideas on what may be causing this?
Thanks,
Rob
Your theme has a very old version of JQuery, hence the issue:
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js"></script>
Gravity Forms needs 1.7.1 or above. WordPress by default comes with a much newer version. If you can resolve this issue, then things should work as expected.
lumigrow - I can't help you without seeing the URL of your site, as it is usually a JavaScript/JQuery issue.
The URL: http://www.lumigrow.com
Seems like it might be a theme or plugin conflict. I get a bunch of JS errors when I use Inspect in Chrome.
Can you please go through the following in an attempt to isolate the specific source of the issue:
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict
Conditional logic works when the form is published.
However, it does not work in the wordpress preview:
http://www.lumigrow.com/project-questionnaire/?preview=true&preview_id=1894&preview_nonce=97cecb1722
NOR the gravity forms preview:
http://www.lumigrow.com/?gf_page=preview&id=17
My answer is still the same though that it is most likely a JavaScript conflict due to either a theme or plugin issue. Can you please go through the above steps to try to isolate, and look at the JS issues on your site and try to rectify those?
Hi there: I have updated script to jquery-1.8.3.min.js. Still no form is present.
TY
R
Rob, can you try the following, I think it might be a theme conflict:
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict
I think your theme is missing some declaration or something in your functions.php file is breaking Gravity Forms. I am not sure which.
When switching to the 2010 theme the form works perfectly. Since I am using a custom theme we are having difficulty uncovering the gremlin (cause).
Programmer said...
- the form is showing two different code blocks
<<< gform_validation_error" style="display:none"
- this is what it is adding to the forms which causes not displaying it
- where can we check for this conflict?
Thanks
The display:none is how we do various JavaScript related things. Basically, have them check to make sure wp_head and wp_footer are where they should be and that there isn't any conflicting JavaScript being loaded. It looks like the JS that Gravity Forms ships with isn't being loaded.
David, I'm seeing the same problem at http://www.solidverbal.com/verbies/nominate. Is this the same issue? Looks like my theme is using jQuery v. 1.7.2...
The issue there is that it has JQuery in the header, and then again in the footer. This double loading of JS creates issues with Conditional Logic due to the sensitivity and complexity of what we are trying to do.
Thanks very much for the help you guys! We are rocking now :)
R
