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Conditional logic in html field does not work anymore

  1. As title,
    my conditional logic to show an image for example, does not work anymore.
    The former conditional logic (in the same form) still works but the new one not.

    Posted 6 years ago on Tuesday March 19, 2013 | Permalink
  2. David Peralty
    Administrator

    Can you link to the form? Are you using the latest GF and WP versions?

    Posted 6 years ago on Tuesday March 19, 2013 | Permalink
  3. Yes sure.
    http://fineartprinted.com/shop/fineart-scelta-veloce/

    Now i removed the imgages because it always show them even if the conditional logic is not verified. To be clear it seems that right in the back end while i'm editing the form it does not mantain the conditional logic.
    But not always. I tried with a new form and it works.
    Version PHP 5.2.17
    Version MySQL 5.5.30
    Version WordPress 3.5.1
    Version Gravity Forms 1.6.12

    WooCommerce - Gravity Forms Product Add-Ons: 2.2.2
    Thank you

    Posted 6 years ago on Tuesday March 19, 2013 | Permalink
  4. David Peralty
    Administrator

    Can you walk me through what you are doing one step at a time so I can try to re-create the issue?

    Posted 6 years ago on Tuesday March 19, 2013 | Permalink
  5. Ok,
    i have a complex form with multi option for a print. This work perfectly but to make it nicer i would like to add the right image corresponding to the right paper choice. So when you choose for example "photo rag" it will show you a photo of the photorag. This is pretty obvious to do with a conditional logic and an html field with the image embedding code. But the logic does not works.
    Furthermore, in the same form there is an option for choosing the mounting panel that uses the same concept to show you an image the right mounting panel, and this works perfectly.
    What i'm dealing now is the fact that the option of the html field do not save the settings when i click the save (update) button.
    Is there some limit in dimension in gravity form?

    Posted 6 years ago on Wednesday March 20, 2013 | Permalink
  6. Ok i've made another experiment.
    If i change the settings of the conditional logic in the indicted field with a different logic. It works. If i set the conditional logic based on the drop down field as i want. I doesn't. (it just not save it.)

    Posted 6 years ago on Wednesday March 20, 2013 | Permalink
  7. Understood something.
    In the drop down i have several value based on the paper choice. Some value are the same. So the conditional is based on the value and not on the label name! Is there a way to change that?

    Posted 6 years ago on Wednesday March 20, 2013 | Permalink
  8. David Peralty
    Administrator

    No, our conditional logic system works using the values, and you can't have the same values for the fields for multiple reasons (one of them being conditional logic).

    Posted 6 years ago on Wednesday March 20, 2013 | Permalink