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Conditional Logic no working

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Karen@perfectfitmodels.com
    Member

    I have followed instructions, but when someone chooses male it shows the female fields. I can't get this to work and I have spent hours on it.

    Thanks, Jason

    Posted 12 years ago on Saturday July 21, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Please provide a link to the site where the form is causing this trouble and we'll take a look. With conditional logic, it's usually a JavaScript or jQuery error. Those can come from theme or plugin conflicts. You can begin testing for conflicts by following these instructions http://rkt.gs/testing

    Thank you.

    Posted 12 years ago on Sunday July 22, 2012 | Permalink

  3. Karen@perfectfitmodels.com
    Member

    http://dev.perfectfitmodels.com/become a fit model

    The logic is set so that when you select male one set of cells populate and when you click female another set pop up....but that is not happening.

    I will try your instructions. If you have any more insight please let me know.

    Thanks, Jason

    Posted 12 years ago on Sunday July 22, 2012 | Permalink

  4. Chris Hajer
    Key Master

    Is this the correct URL?
    http://dev.perfectfitmodels.com/become-a-perfect-fit-model/

    Posted 12 years ago on Monday July 23, 2012 | Permalink

  5. Chris Hajer
    Key Master

    Can you explain exactly what should happen when you select female, and what should happen when you select male? Can you post screenshots? I did not see any JavaScript errors there, but I am wondering how you have this configured and what a visitor is supposed to see. Thank you

    Posted 12 years ago on Monday July 23, 2012 | Permalink

  6. rebootllc
    Member

    Similar problem here possibly - If a conditional logic field is activated on a multi-part form, then the form does not display, the wrapper element's style is "display:none;" - the only way to get the form to display is to remove any conditional logic fields.

    I tried many variations on the conditional logic field (show / hide - any/all) to see if I could get it to work - no luck. Thanks for any assistance.

    Posted 12 years ago on Tuesday July 24, 2012 | Permalink

  7. David Peralty

    rebootllc - Can you link to your form? It is usually a JQuery issue.

    Posted 12 years ago on Tuesday July 24, 2012 | Permalink

  8. rebootllc
    Member

    I have the conditional logic fields turned off... http://marketcarolina.com/web-design-rfp/

    Thanks for the quick reply!

    Posted 12 years ago on Tuesday July 24, 2012 | Permalink

  9. David Peralty

    I get the following errors when I inspect your page using Google Chrome

    Failed to load resource: the server responded with a status of 404 (Not Found) http://marketcarolina.com/ad-manager/images/style/output.css
    Viewport argument value "1.0;" for key "initial-scale" was truncated to its numeric prefix. /web-design-rfp/:157
    Viewport argument value "1.0;" for key "maximum-scale" was truncated to its numeric prefix. /web-design-rfp/:157
    Uncaught TypeError: Cannot read property 'top' of null sharebar.js:27

    You might want to try the following to find the source:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Tuesday July 24, 2012 | Permalink

  10. rebootllc
    Member

    Thanks for your help. It's a conflict with Sharebar plugin. Appreciate the help!

    Posted 12 years ago on Tuesday July 24, 2012 | Permalink

  11. lamarke
    Member

    I have the same problem, http://www.medestate.ca/index.php just under the first paragraph the form is supposed to show up. It shows when the conditional logic is off.

    I tried it on another theme and it works so it might be coming from my theme. I just can't seem to find how to correct it.

    Please help!! Thanks!

    Posted 12 years ago on Sunday August 12, 2012 | Permalink

  12. tcs
    Member

    @lamarke Have you checked your theme (stylo?) to see what version of jquery it is loading. I think that version is too old for gravity forms conditional logic.

    Posted 12 years ago on Sunday August 12, 2012 | Permalink

  13. lamarke
    Member

    FIXED:
    I just opened the header.php file and added :

    <script src="//ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js" type="text/javascript"></script>

    Everything works fine now. Thank you tcs!

    Posted 12 years ago on Sunday August 12, 2012 | Permalink

  14. Chris Hajer
    Key Master

    @lamarke, you have temporarily fixed the problem but there should be no need to do it this way. If you want additional assistance on fixing this error in a more permanent way, please let us know.

    Posted 12 years ago on Monday August 13, 2012 | Permalink