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Conditional Logic Not working

Gravity Support Forums » Plugin Support » Gravity Forms

GordonR
Member

Hi

I have a form where the answers to the first two questions govern whether the remaining fields will appear.

It used to work but no longer. URL = http://210.8.75.29/~consume1/help-for-consumers/ask-a-legal-expert/consumer-help-email-inquiry/

Instead if you provide the 'correct' answers and hit 'Submit' the remaining fields appear but you get an error message for failing to complete the required fields.

Posted 12 years ago on Saturday August 25, 2012 | Permalink
Chris Hajer
Key Master
Whenever conditional logic fails to work, it's normally a jQuery error causing the Gravity Forms conditional logic JavaScript to fail. In your case, I see this error on the page:
```
Timestamp: 8/25/2012 7:21:21 AM
Error: TypeError: classOffset is null
Source File: http://210.8.75.29/~consume1/wp-content/themes/canvasChild/js/child.js
Line: 46
```
You can test for theme and plugin conflicts by following these troubleshooting tips http://rkt.gs/testing
Posted 12 years ago on Saturday August 25, 2012 | Permalink