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Conditional Logic not working with woocommerce

Gravity Support Forums » Plugin Support » Gravity Forms

  1. TCS_NYC
    Member

    I have several forms on the website, and the only ones which currently are not working are part of the gravity forms for woocommerce add-on. The regular gravity forms are working fine.

    I have several products which utilize gravity forms for selecting multiple options:
    http://thechocolateswirl.com/shop/bp/brownie-pop-custom-assortment/
    http://thechocolateswirl.com/shop/truffle/truffle-custom-assortment/
    These forms should update flavor fields when you select a larger size (see the forms for explanation).

    I am currently using gravity forms 1.6.12 and woocommerce 1.6.6 (I am waiting for several of the new bugs to be worked out of woocommerce prior to updating to the newest version 2.0.4). Please let me know if there is anything else you need. Thanks! :-)

    Posted 11 years ago on Wednesday March 20, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Please begin troubleshooting by checking for theme and plugin conflicts. http://rkt.gs/testing

    You have a lot of jQuery functionality on that site and it's likely one of the scripts is conflicting with Gravity Forms or Woocommerce,

    If you test the form in the form preview, does it work there?

    I did notice this minor problem in the source of the page, but I'm not sure if it's related:

    <script type="text/javascript"src="http://thechocolateswirl.com/wp-content/themes/chocolateswirl/js/mosaic.1.0.1.min.js"></script>

    (missing a space between javascript" and src)

    It was not clear from the forms why or how the flavors should update when the size selection changes. I assume you have conditional logic set up in the form to do that, but since it was not working, it was hard to tell what should have happened or if anything did happen.

    Posted 11 years ago on Saturday March 23, 2013 | Permalink