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Conditional Logic & Notification fields

  1. peterash
    Member

    I'm using conditional logic to hide / show several different pages of questions. It all works great. Except, however, that the email I receive has ALL questions on the form. I just want that email to contain the actual responses they completed. Is there a way to do that?

    Best,
    P

    Posted 11 years ago on Monday July 16, 2012 | Permalink
  2. David Peralty

    Unfortunately, the only way I know how to do that would be using conditional shortcodes for each field to test to see if it has a value, then display the value. This would require re-writing your notification message and replacing the {all_tags} merge tag with a lot of coding.

    http://www.gravityhelp.com/documentation/page/Shortcodes

    Posted 11 years ago on Monday July 16, 2012 | Permalink
  3. peterash
    Member

    Really? The notification email can't just show the responses actually answered? If something blank or unanswered, just stays out of the notification email?

    Posted 11 years ago on Monday July 16, 2012 | Permalink
  4. David Peralty

    Some users prefer to see the entirety, as it allows them to decide if fields should be required, or if there is an issue with the submission. Others want to make sure the data is there in its entirety because they have filters or applications receiving the e-mails and need all the fields to match up.

    There are a number of reasons why this functionality doesn't exist, and changing it hasn't been a huge priority as of yet in the Feature Requests section of the forum. If this is something you would like to see our team work on, please post about it in our Feature Requests as a vote to where you would like to see our development time go.

    Posted 11 years ago on Monday July 16, 2012 | Permalink
  5. @peter, this has not been my experience. When values are not submitted for some fields in my forms, those fields are not included in the admin notification. You have to specifically make the empty fields appear by including this merge tag in the notification area:

    {all_fields:empty}

    Can you post a link to your site or send me an XML export of your form so I can take a look at what is happening? Thank you. email: chris@rocketgenius.com

    Posted 11 years ago on Tuesday July 17, 2012 | Permalink