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Conditional Logic works on one form but not the other

Gravity Support Forums » Plugin Support » Gravity Forms

  1. juliedc
    Member

    Hello, I have a loan app that is working well with the conditional logic. I have another form for Event Registration that shows all of the fields even though some are intended to use conditional logic, only showing if a certain condition exists. Need help! Thanks, Julie

    Posted 13 years ago on Monday January 17, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    Difficult to help without seeing the 2 forms. Please post URL's to each form and we'll be happy to take a look.

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  3. juliedc
    Member

    Hi, Sorry, I ddn't realize you had responded:

    Here is the one that works:
    https://mybank2go.com/loan-application/

    Here's one that doesn't:
    http://mybank2go.com/uncategorized/event-page-template/
    The last two sections: text and zip code should build if the visitor is Not a member of a credit union

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  4. David Smith
    Member

    Hi Julie, I just check both forms and it appears that the conditional logic is working as described. I checked in IE8, Firefox, and Chrome. Are you still able to recreate this issue?

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  5. juliedc
    Member

    Yes, I still see it. The zip code field should not appear unless the visitor chooses Not a Member in the dropdown above.

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  6. David Smith
    Member

    Hm, I tested again and by default the "Not a Member" option is selected and so by default the zipcode and text directly above it are displayed. If I select any other option from the drop down, the zipcode and text directly above it are hidden.

    What browser (and browser version) are you able to recreate this issue in?

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  7. juliedc
    Member

    Oh good grief, I feel so dumb.
    If Not A Member is the first choice, then yes, the zip code field will always show! I just added an entry Select One and then the conditional fields only show up when you select Not A Member, the next choice in that list

    Thank you so much!

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  8. David Smith
    Member

    My pleasure! :)

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

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