PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Conditional recaptcha

  1. I have a form with conditionals, everything works fine except recaptcha doesn't load.

    The site is under test so I cannot post the URL.

    The form goes like this:
    Name
    Email
    Conditional dropdown <-- depending on selection either paragraph text displays or recaptcha.

    The text box works fine.
    Recaptcha doesn't

    I can't find anything already posted, anyone have any idea what it might be?

    EDIT: Just to add, without conditional settings, RC works fine.

    Posted 8 years ago on Thursday January 6, 2011 | Permalink
  2. I am unablee to recreate the issue locally which means it's probably something specific to your site setup (plugins or folders, possible javascript conflict).

    We would have to see your site in order to debug the issue. If you can provide us with a WordPress admin login and directions on how to see the issue happen via our Contact Us form we can take a look.

    Posted 8 years ago on Thursday January 6, 2011 | Permalink