PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Conditional Section Break breaks Conditional Fields

  1. Either I'm overlooking something or else there's a bug with conditional logic.

    I have a form with various sections. The fields in these sections are conditional. Each section break is conditional as well. Like this:

    [dropdown to select a, b, or c]

    Section Break header for section 1 (only shows for a)
    alternate Section Break header for section 1 (only shows for b)
    field 1 (conditional for a or b)
    field 2 (a or b)
    field 3 (b)
    field 4 (a)

    Section Break for section 2 (only shows for b)
    field 5 (b)
    field 6 (b)

    Hopefully this makes sense. Anyway, if the top section break has conditional logic applied to it, None of the form fields show up for b, only for a.

    Posted 15 years ago on Wednesday November 18, 2009 | Permalink
  2. On further observation, the section break seems to extend to the following fields until another section break exists. Either this wasn't very intuitive or maybe it's just late at night. :)

    Posted 15 years ago on Wednesday November 18, 2009 | Permalink
  3. Michael,
    Yes, if you apply a conditional to the section break, it will automatically apply that condition to all fields inside that section.

    Posted 15 years ago on Wednesday November 18, 2009 | Permalink
  4. Kevin Geary
    Member

    I'm having a problem with this.

    I have two drop down fields on my form.

    When I try to apply conditional logic to a text field according to one of the drop downs, it's broken.

    In the conditional logic section, it asks me to choose logic based on one of the drop downs. If I use the default drop down, it's fine. If I try to select the 2nd drop down the conditions don't adjust according to the selectors.

    I hope that makes sense. Basically, the conditional logic section doesn't repopulate when you select a different drop down which makes all drop downs broken except the one it chooses as default.

    Posted 15 years ago on Wednesday November 18, 2009 | Permalink
  5. Looks like you found a bug. We will fix it and send you an updated version as soon as we have it.

    Posted 15 years ago on Wednesday November 18, 2009 | Permalink
  6. We're looking into it and will send you a fix as soon as we've put it together. Thanks.

    Posted 15 years ago on Wednesday November 18, 2009 | Permalink
  7. karateusa,
    I have sent an updated version to the email you have registered in this forum. This update should fix the issue you have with the conditional logic.

    Anybody else that is experiencing this problem, please contact me at alex[at]rocketgenius.com and I will send you the updated version.

    We will be releasing it to the public soon.

    Posted 15 years ago on Thursday November 19, 2009 | Permalink
  8. RichardBest
    Member

    Hi Alex

    Have sent you an email asking you to send the bug fix to me too please.

    Many thanks
    Richard

    Posted 15 years ago on Thursday November 19, 2009 | Permalink
  9. have send you an email, thanx!

    Posted 15 years ago on Friday November 20, 2009 | Permalink
  10. matchstic
    Member

    I seem to be also having problems with conditional logic.

    I have quite a complicated form and am using several drop downs that are activated based on conditional logic.

    Here is what is happening:

    1. I choose 'a' from a, b, c
    2. Conditional logic displays a drop down for me - works perfect!
    3. Then, I change step 1 to 'b' which displays a new dropdown, however, it does not hide the dropdown from selection 'a'

    I have tested and tested and cannot see where I am going wrong :(

    Any help you could provide would be fantastic.

    Many thanks :)

    Posted 14 years ago on Monday January 25, 2010 | Permalink
  11. Can you post a link to the form so we can look at it? Without seeing the code being output for the conditional logic it's impossible to determine the issue. Thank!

    Posted 14 years ago on Monday January 25, 2010 | Permalink
  12. matchstic
    Member

    No problems.

    http://www.mq.edu.au/transition/test-page/

    Password to view the page is: gravity

    So the steps to take would be to:

    1. select student type as 'Current School Leaver'
    2. I select Degree 'Bachelor of Arts'
    3. A Majors Arts list should appear, and select something like 'creative arts'
    4. A date then appears

    That all works fine.

    Then let's say I want to change step 2.
    1. I change the Degree to 'Bachelor of Actuarial Studies'
    2. A new date appears, which is correct, but my date from the first is still there and does not dissapear.

    I hope this makes sense. If you would like access please let me know and I will set you up :)

    Posted 14 years ago on Monday January 25, 2010 | Permalink
  13. We will look at it and will be in touch.

    Posted 14 years ago on Monday January 25, 2010 | Permalink
  14. matchstic,
    Looks like you are having fun with the conditional logic!
    It is certainly the most complex setup I have seen.
    I will have to spend some more time on it, but it looks like your multiple levels of conditions uncovered a bug on that function. I will be looking into that issue on our next release, but I think there is a work around that you can use to get them to work for you.

    Add the Student Type and Bachelor fields as conditions to your date fields.
    Using your example above, your date field would have 3 conditions
    1- Show this field when the "Major of Arts" field is "Creative Arts"
    2- Show this field when the "Degree" field is "Bachelor of Arts"
    3- Show this field when the "Student Type" field is "Current School Leaver"

    This will force the date to be hidden when you change the parent fields.

    Posted 14 years ago on Monday January 25, 2010 | Permalink
  15. matchstic
    Member

    Thanks for your help Alex.

    Unfortunately for lots of conditional reasons your fix won't work :(

    However I do feel slightly chuffed to know that I had the most complex setup you have seen! I've been forced to ditch my beast of a form and make several separate forms targeted to specific groups. Would be great if this could be fixed though as the conditional logic makes these forms so powerful.

    Have a great day! :)

    Posted 14 years ago on Tuesday January 26, 2010 | Permalink