Conditional Shortcode not working as expected

First of all: thanks so much for adding the Conditional Shortcode function!!

I have a problem though: when using the "is" conditional it does not seem to work. The value is a string, like in the second example on http://www.gravityhelp.com/documentation/page/Shortcodes#Conditional_Shortcode

It does work when using "Contains", but in my case that is not enough filtering to accomplish what I want.

I also tried activating 'field values' in the form, and then using numbers in combination with the "is" conditional, but that also did not work.

Any ideas?

(update: using WP 3.3.2 & GF 1.6.4.2.1)

I have a form on which visitors can order whitepapers, with a form field using multiple checkboxes to select the whitepaper(s) of their choice. Depending on their selection I want to send an auto-reply with the link(s) to the PDF file(s) they selected in the form.

The shortcode I am using is:
[gravityforms action="conditional" merge_tag="{I want to order the following whitepapers:8}" condition="is" value="Online reputatiemanagement"]
http://www.mydomain.nl/downloads/online-reputatiemanagement.pdf
[/gravityforms]

The "value" is corresponding with the (7 different) field value(s) that are used in the form.

When using the "is" conditional, it seems the condition is not met (??), and no link appears in the email. When using "contains" it does work, but that does not provide enough filtering.

Thanks!

I have now tried with values turned on, using:

[gravityforms action="conditional" merge_tag="{I want to order the following whitepapers:8}" condition="is" value="Online-reputatiemanagement"]

Also without succes. I did also try to use numbers as (custom) values with the same (i.e. no) result.

Thanks again for keeping up!

BTW: I don't seem to recieve update notifications for this thread, although checking the "Subscribe" box underneath.

Sorry for my late response David; would you need a login for the site? I can arrange that tomorrow and send you an email. Thanks again!

You got mail :-)