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confirmation email conditional logic

  1. Conditional logic will not work for confirmation page or confirmation email. I had it working before. I moved the site to a different domain. Everything seems to be fine but this. Not sure if the site move had anything to do with it or not. This is the code I am using:
    ---------------------------------
    Thanks for registering with us, {Name (First):1.3}!

    [gravityforms action="conditional" merge_tag="{conferencechoice:5}" condition="is" value="FREE"]
    This content would be displayed if the value of field id 5 is "Location A at 10am on Monday, September 10, 2012".
    [/gravityforms]
    [gravityforms action="conditional" merge_tag="{conferencechoice:5}" condition="is" value="FREE2"]
    This content would be displayed if the value of field id 5 is "Location A at 2pm on Monday, September 10, 2012".
    [/gravityforms]
    [gravityforms action="conditional" merge_tag="{conferencechoice:5}" condition="is" value="FREE3"]
    This content would be displayed if the value of field id 5 is "Location B at 2pm on Tuesday, September 11, 2012".
    [/gravityforms]
    [gravityforms action="conditional" merge_tag="{conferencechoice:5}" condition="is" value="FREE4"]
    This content would be displayed if the value of field id 5 is "Picadilly Circus at 9PM on Saturday, October 6, 2012".
    [/gravityforms]
    We look forward to you joining us at the conference {Name (First):1.3} {Name (Last):1.6}! If you have questions, please contact us.
    ---------------------------------
    First and last name working. If I just put in {conferencechoice:5} it works, but when I add in the conditional it doesn't work. What's happening?

    Posted 9 years ago on Monday October 22, 2012 | Permalink
  2. Xilopix
    Member

    I've got the same issue... conditional logic is broken :(

    Posted 9 years ago on Tuesday October 23, 2012 | Permalink
  3. I went ahead and created a brand new form. At first quick test - conditional logic in conf email worked. Then I filled in some css and changed some text and now it's not working again. I pulled out the css and still not working. Now the {Name (First):1.3} is pulling the wrong information completely and giving me the the conditional logic for the "conferencechoice" instead of the first name (tested this in different browser too). What the heck?? Can anyone offer some help here?

    Ok - just RE-inserted the name field and it's changed now. Working now. That was totally not my doing. Gravity Forms must be experiencing some problems. Seems to me someone is trying to fix - but would be nice to hear from them??? Would like to know if this is just my issue or not???

    Posted 9 years ago on Tuesday October 23, 2012 | Permalink
  4. Ok - I think I've narrowed it down. You need to use the "label" field for the "value" in the radio button field inside the conditional merge tag in conf page and conf email code. Completely backwards. I think. At this point I need to take a break and retest after I give my eyes a break.

    Posted 9 years ago on Tuesday October 23, 2012 | Permalink
  5. That's correct - if you wanted to use the "value" of the merge tag rather than the label, you would need to append :value to your merge tag, like this: {conferencechoice:5:value}

    Posted 9 years ago on Tuesday October 23, 2012 | Permalink