PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Confirmation Page

  1. ztalk112
    Member

    I've set up a form to redirect to another page on submission.

    I note however that prior to redirecting, the page the form resides on starts to reload after submission, before the redirect kicks in.

    It (the form page) only half loads and the whole thing looks a little clunky.

    Is that the way it's designed to work?

    Thnx in anticipation.

    Posted 13 years ago on Monday August 2, 2010 | Permalink
  2. Yes, the form posts back to the page, then the redirect happens. Usually this happens quickly, but if the server lags a bit, you can see the flash of content.

    One of our Admins posted a quick fix for this scenario here.. it's simple and works well.

    http://ounceoftalent.com/2010/05/gravity-forms-tip-clean-confirmation-redirects/

    Posted 13 years ago on Monday August 2, 2010 | Permalink
  3. ztalk112
    Member

    Kevin,

    Thnx for your reply . . . however the post you referenced doesn't actually say where to add that code.

    Posted 13 years ago on Monday August 2, 2010 | Permalink
  4. Sorry, you need to add this to your theme's functions.php file.

    http://forum.gravityhelp.com/topic/terms-of-conditions#post-7470

    Posted 13 years ago on Tuesday August 3, 2010 | Permalink