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Confirmation Page is not loading

  1. We're creating a form that we are trying to track, so we created a Thank You page and set the confirmation to go to that page. But when you send the form, it stays on the same URL as it would when it was a text confirmation, but we need it to go to the new URL/page. Suggestions?

    Posted 11 years ago on Tuesday August 14, 2012 | Permalink
  2. David Peralty

    Do you have a caching plugin enabled that would still be pulling the old data rather than the new form data?

    Posted 11 years ago on Tuesday August 14, 2012 | Permalink
  3. David Peralty

    Try going through our steps listed here to test to see if anything is interfering - http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Tuesday August 14, 2012 | Permalink