PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Confirmation Page is not loading

  1. We're creating a form that we are trying to track, so we created a Thank You page and set the confirmation to go to that page. But when you send the form, it stays on the same URL as it would when it was a text confirmation, but we need it to go to the new URL/page. Suggestions?

    Posted 12 years ago on Tuesday August 14, 2012 | Permalink
  2. David Peralty

    Do you have a caching plugin enabled that would still be pulling the old data rather than the new form data?

    Posted 12 years ago on Tuesday August 14, 2012 | Permalink
  3. David Peralty

    Try going through our steps listed here to test to see if anything is interfering - http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Tuesday August 14, 2012 | Permalink