PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Conflict with GD Star Rating

  1. rtsaboya
    Member

    Hi!
    Your product is amazing. It's the first plugin I ever bought and I'm fully satisfied with it.

    Nevertheless, I came across a small conflict. When GD Star Rating plugin is active, I can't preview my forms. They work ok when embedded, but I can't preview unless I deactivate GD Star...

    Any hints?

    Posted 12 years ago on Saturday September 4, 2010 | Permalink
  2. What exactly happens when you try to preview? Do you get an error message or does it return a 404 message?

    Posted 12 years ago on Saturday September 4, 2010 | Permalink
  3. rtsaboya
    Member

    Sorry for the lack of details.

    It just doesn't show. It displays the dark gray bar with "Form Preview..." and the light yellow bar with "Note: This is a simple form preview..." Nothing more, the rest is blank. No error message.

    Posted 12 years ago on Sunday September 5, 2010 | Permalink
  4. I've tested this on 3 separate installs of GF with the GD Star Rating plugin and haven't been able to recreate it so far. It could be some setting so I'm still testing, but so far I haven't encountered the problem.

    Posted 12 years ago on Sunday September 5, 2010 | Permalink
  5. Okay, found it. I was finally able to recreate the issue when previewing a form with conditional logic. The GD Star Rating plugin is outputting javascript on admin pages it doesn't need to and it's breaking the conditional logic script.

    screenshot

    It's pretty common for developers to globally output code and this is the cause of most of the plugin conflicts we see.

    This isn't a Gravity Forms issue, but one with the GD Star Rating plugin. You can try to contact the developer of that plugin and explain the issue. If they simply restrict their script output to their plugin admin pages, there shouldn't be any more conflicts.

    Posted 12 years ago on Sunday September 5, 2010 | Permalink
  6. rtsaboya
    Member

    Ok, thanks. I'll try to do that.

    Posted 12 years ago on Sunday September 5, 2010 | Permalink