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Conflict with Riva Slider Pro plugin

Gravity Support Forums » Plugin Support » Gravity Forms

  1. jgroob
    Member

    Whenever I "Save Settings" on the GF Notification page, my landing page is in the admin section of of my RivaSliderPro plugin (the first slideshow settings in) where I get the error "An unknown error has occurred. Please try again." (which is probably a Riva Slider pro error message).

    I do not get this error when I save a form, only when I save notifications.

    Otherwise both plugins run flawlessly. Using latest version of everything: WP 3.3.1 multi-site, GF 1.6.2, Riva Slider Pro 1.0.4. (http://rivaslider.com/)

    Posted 12 years ago on Saturday February 18, 2012 | Permalink

  2. jgroob
    Member

    What is the best way to get a response to this bug? The problem is clearly in GF, since I only get this error when I save GF Notifications, I do not get the error when I save in the GF form editor or any other GF settings.

    Posted 12 years ago on Wednesday February 22, 2012 | Permalink

  3. squidgemann
    Member

    I'm getting the same issue as above. I can't edit any GF entries and I'm redirected to Riva Slider Pro edit page. I've emailed Riva and awaiting a response from them too.

    This occurs on multiple sites and persists even when only the 2 plugins are active, it does not occur when Riva is disabled.

    Viewing a single entry:
    admin.php?page=gf_entries&view=entry&id=2&lid=12&paged=1

    If you hit Edit (target URL ?page=gf_entries), you are redirected to:
    ../admin.php?page=rs_manage_slideshows&id=2&message=
    and updates are not saved.

    Note that the id in the URL is the same, this is consistently the bug. So at some point when I hit Edit I'm being sent to the Riva Slider Pro with the ID which matches that Form ID.

    Can you help at all?

    Thanks
    Andy

    Posted 12 years ago on Friday February 24, 2012 | Permalink

  4. squidgemann
    Member

    UPDATE: Matthew from Riva has fixed the bug in Riva Slider, it's not a GF problem. If you're experiencing the same thing, just email him and ask for the updated functions.php file.

    Posted 12 years ago on Friday February 24, 2012 | Permalink

  5. Rob Harrell
    Member

    Awesome, thanks for that update and letting us know.

    Posted 12 years ago on Saturday February 25, 2012 | Permalink

This topic has been resolved and has been closed to new replies.