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Conflict with User Meta Plugin

  1. mhuntdesign
    Member

    Hello,

    After I installed the User Meta plugin ( http://user-meta.com ) , I noticed that notifications have been coming through in raw html code when that plugin is installed. I have Version 1.6.4.2.1 of gravity forms installed and Version 1.1.2rc3 of User Meta Pro installed. I doubt there will be a difference with the pro and the free version. It was happening with both.

    Posted 11 years ago on Thursday May 10, 2012 | Permalink
  2. mhuntdesign
    Member

    RESOLVED.

    I submitted this issue to the user meta plugin team and they resolved it. It was a simple setting in their plugin that told the server to send plain text by default whereas it was overriding all of the emails even the ones gravity forms sends.

    The resolution:

    Go to User Meta >> Settings.
    Finds “E-Mail sender settings” from General” tab, change Email format from Plain Text to HTML.
    Save Changes.

    Posted 11 years ago on Thursday May 10, 2012 | Permalink
  3. Great, thanks for letting us know!

    Posted 11 years ago on Thursday May 10, 2012 | Permalink

This topic has been resolved and has been closed to new replies.