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Conflict with WooCommerce and conditional logic

  1. Hello,
    I want to put a logical condition in my form but there is a conflict with WooCommerce, the form does not appear.

    When I delete the logical condition the form works.
    When I put the logical conditions and WooCommerce I disable the form works.

    There is a conflict with WooCommerce, how to solve problem?

    Cordially.

    PS: I do not speak much french I use Google translation I am French.

    Posted 6 years ago on Friday June 14, 2013 | Permalink
  2. Richard Vav
    Administrator

    Can you post a link to a page containing your form.

    Posted 6 years ago on Friday June 14, 2013 | Permalink
  3. Hello,
    Here is the link of the form
    http://www.la-patisserie-de-toni.fr/occasion/

    The form is set up on the page but it does not aparait.

    Posted 6 years ago on Friday June 14, 2013 | Permalink
  4. Richard Vav
    Administrator

    The most common cause of the form failing to display are javascript errors preventing the Gravity Forms scripts running. According to the chrome javascript console there are a couple of errors

    Failed to load resource: the server responded with a status of 406 (Not Acceptable) http://www.la-patisserie-de-toni.fr/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js
    Uncaught TypeError: Object function (e,t){return new v.fn.init(e,t,n)} has no method 'cookie'

    I would try and fix the problem with that javascript file and then re-check your page to see if the form now appears.

    Regards,
    Richard

    Posted 6 years ago on Friday June 14, 2013 | Permalink
  5. Yes no problems

    Posted 6 years ago on Friday June 14, 2013 | Permalink
  6. Avez vous besoins de quelque chose pour essayer de résoudre le problème?

    Posted 6 years ago on Saturday June 15, 2013 | Permalink
  7. Richard Vav
    Administrator

    Sorry from your previous post I thought you had resolved your problem, checking your page again I can still see those javascript errors being reported, the errors are in connection with the woocommerce plugin, you will need to contact woo support for assistance with their plugin.

    Posted 6 years ago on Saturday June 15, 2013 | Permalink
  8. Okay I will contact the carrier WooCommerce I'll post a message to tell you if it was a resolved

    Posted 6 years ago on Saturday June 15, 2013 | Permalink
  9. Merci beaucoup je vais essayer de voir sur les forums si quelqu'un a eu le même souci.
    Merci pour votre aide !

    Posted 6 years ago on Saturday June 15, 2013 | Permalink
  10. Richard Vav
    Administrator

    After some searching I have found the following support page that may assist you http://docs.woothemes.com/document/jquery-cookie-fails-to-load/

    Posted 6 years ago on Saturday June 15, 2013 | Permalink
  11. Hello,
    Thank you for the time you have given me. I did as explained in the article and the form appears fine, logical terms as they work.

    Again thank you for your help!

    problem solved

    Posted 6 years ago on Sunday June 16, 2013 | Permalink
  12. Richard Vav
    Administrator

    You're welcome, I am glad your issue is now resolved.

    Posted 6 years ago on Sunday June 16, 2013 | Permalink