PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Confusion as to HOW Paypal integration is supposed to work

  1. I think I've been wearing my Densa hat for a couple of days, but I think that a lightbulb just went off...

    Is the idea behind the Paypal add-on to pass on the total amount to Paypal for it to process the transaction and the details to be emailed to me by the form? This makes any "products" created by me previously at Paypal (using their buttons) are now irrelevant and I don't pass this information along from my Gravity Form (but I may pass along the product codes and descriptions that I've created in Gravity) for Paypal to print on their confirmations and receipts?

    (If so, that means I need to rethink what I've been doing, since I've been coming to it from the wrong way around, which is why I've been so confused).


    Posted 10 years ago on Thursday September 8, 2011 | Permalink
  2. Gravity Forms passes the product information using the Pricing Fields from the form to PayPal.

    It does not use ANY products or buy now buttons in PayPal. It's entirely API driven and uses whatever products you have configured in your form using the Pricing Fields.

    In order to use the PayPal Add-On you must use the Product Field for products, the Option Field for any options a product may have, the Shipping Field for any shipping options for the order. These are the fields used to populate the order in PayPal.

    Posted 10 years ago on Thursday September 8, 2011 | Permalink

This topic has been resolved and has been closed to new replies.