@sergio, you have several problems going on here which will need to be rectified before we can get any further. You are running an extremely old version of WordPress: 3.1. That was released over 18 months ago and has been updated 12 times since then. Significantly, WordPress 3.3 came with a new version of jQuery. Gravity Forms requires the latest jQuery to function properly. In fact, Gravity Forms requires WordPress 3.3 or later to function correctly. You will need to update your WordPress installation to ensure you have the proper jQuery for your form with conditional logic to function properly.
Because you are so out of date with your WordPress release, please make a backup of your database and your code. Check all plugins for available updates to enable them to work with the latest WordPress. If you have the ability, please update a test installation in a development environment first, rather than take chances with your live site.
You will need to update WordPress and all plugins and then come back to this and see if you have any theme or plugin conflicts which further cause your form not to work.
Backup everything now before you make any changes to your website.
(one other problem I noted which should be fixed, but is not causing your problem, is invalid HTML in the form. You have invalid tags such as </br> and <p/> - neither of those is correct.)
Posted 12 years ago on Monday October 8, 2012 |
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