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Corrupt csv export

  1. We have a registration form for schools with quite a lot of fields; Per class they add, they can enroll multiple students (conditional multiple column fields).

    The tests went fine, but now or export csv is corrupt: not all possible students have an according header field. (makes the values of some rows shift in the csv)
    For example: one school has 15 students in the seventh class, but the headers count only to student 7. The name of student 8 will have the heading of the next field & the values shift.

    And we get values like 'Array|Array|Array|Array'. Maybe another problem, maybe connected to the first issue. Can't find out where this comes from :/
    (in the admin everything looks great & uncompromised)

    Any ideas?
    Help would be greatly appreciated!

    Posted 11 years ago on Tuesday February 26, 2013 | Permalink
  2. Kjartan_Abel

    I'm experiencing the exact same problem.
    I've got 107 records that are totally messed up.
    We converted from Quform to Jotform because of the same problem. (The plugins are surprisingly similar)

    Posted 11 years ago on Tuesday February 26, 2013 | Permalink
  3. For anyone having this issue, please export the form (Forms > Import/Export then the top center menu item "Export Forms") as XML and export the entries as CSV and email both files to me at and I will take a look at the issue for you.

    In either case, are you using a language other than English?

    Posted 11 years ago on Saturday March 2, 2013 | Permalink