PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Currency Symbol other than $ USD

  1. danielzairi
    Member

    Hi, im using GBP £ with my Gravity / PHPurchase. Although i have changed the currency in my PHPurchase to £, it seems that still when using extra fields in the form such as adding extra services or products for extra money (i.e. Extra blue shirt + £15.00) during the check out process it seems that Gravity form couldn’t recognize the £ sign and ignore it. To debug the issue i have changed the same value only this time used $ (USD) it worked perfectly.

    This led me to believe this is a script issue rather than my set up issue.

    any suggestions will be greatly appreciated.
    Daniel.

    Posted 13 years ago on Sunday October 24, 2010 | Permalink
  2. I'm not familiar with the PHPurchase integration. If you are using a numeric field to store the value then currently it only supports certain characters, with the $ being one of them but not the £ sign. We can look at updating this to support other currency symbols. Ideally PHPurchase would just pass 15.00 and not £15.00 but that is coming from PHPurchase and not Gravity Forms.

    Posted 13 years ago on Monday October 25, 2010 | Permalink
  3. danielzairi
    Member

    Thanks Carl. That is a strange behaviour. To be honest it really makes the all process a bit odd as the £ is not being recognized. even when i try to change it in the "Value" section it wouldn’t go. Really it leaves me a bit in a problem with the way I will be presenting prices to my clients. is there a way to use GBP or USD instead? or would the system simply won’t recognize it? any other suggestions to overcome this issue?

    thank you,

    Daniel.

    Posted 13 years ago on Monday October 25, 2010 | Permalink
  4. I'll have to look into it further to see what would need to be changed in order to allow this.

    Can you clarify, you are indeed using a Number field on your Gravity Form for the field that you are trying to store a money value in, correct?

    Posted 13 years ago on Monday October 25, 2010 | Permalink
  5. Hi Carl, is there any news on this particular problem?

    I have made a screenshot that hopefully explains the problem: http://skitch.com/pietbos/rdk7h/currency-symbol-phpurchase-gravity

    Once the order is done, it all looks good (i.e. in Euros) on the cart, but it is just very disturbing that the form can only run correct with the +$xx.xx as it shows in client areas too.

    Looking forward to receiving an update on this.
    Thanks,
    Piet

    Posted 13 years ago on Monday December 6, 2010 | Permalink
  6. posted a question on getsatisfaction about this subject too: http://getsatisfaction.com/phpurchase/topics/problem_with_symbol_on_site

    Posted 13 years ago on Monday December 6, 2010 | Permalink