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Custom field - type checkbox

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Ketiga
    Member

    Hi,

    I experienced a bug and I think it's related to this topic:

    'Checkbox default status=selected...bug?'

    It occurs when I create a checkbox group with more than 10 options USING THE CUSTOM FIELD OPTION under post fields.

    I make the group mandatory so you have to select at least one option.

    When I do this and select the first couple of checkboxes (1 to 10), everything is fine.

    When I select boxes from 11 and up, the checked status is lost upon submitting.

    When I check only boxes above 11 and up, I do not get passed the mandatory validation because the checked status is lost.

    It does not occur when I just create a regular checkbox group with the standard fields.

    Something to pay attention to I think, it's really affecting my setup. Now I have to find some other way to get these selections linked to my post...

    Posted 11 years ago on Sunday September 9, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Can you share a link to the page with your form embedded in it so we can see what you are talking about? Thank you.

    Posted 11 years ago on Monday September 10, 2012 | Permalink

  3. Chris Hajer
    Key Master

    We are not able to replicate this problem.

    What version of Gravity Forms are you running? There was a bug in really old versions, but I don't think that's affecting you. Here is the link to that topic for reference:

    http://www.gravityhelp.com/forums/topic/more-than-10-checkboxes

    I also recall this discussion which was similiar:
    http://www.gravityhelp.com/forums/topic/checkbox-default-statusselectedbug

    Finally, you can always ensure the issue is not coming from a theme or plugin conflict by following these instructions http://rkt.gs/testing

    Posted 11 years ago on Wednesday September 12, 2012 | Permalink