PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Date not showing up in e-mail notification

  1. Exclusif


    For some reason, input from the drop-down date pickers are not showing up in e-mail notifications to admins for any of my forms. The dates are showing up when viewing the entries in wordpress though. It doesn't matter wether I use the improved jquery script option or not. Notifications use the {all_fields} tag.

    Forms are here:
    If you scroll down you find a form below the big button that says "Skicka förfrågan nu". Chose "Bokning" and then type a number below 9 in the little box to make the date picker appear.

    Any ideas?

    Posted 7 years ago on Tuesday January 29, 2013 | Permalink
  2. That's not really a jQuery UI date picker but a drop down you have added to your form? How did you add that? Is it just added as a drop down in the form builder? If the value is captured in your entry, it should make it into the {all_fields} notification.

    Posted 7 years ago on Wednesday January 30, 2013 | Permalink
  3. Exclusif

    Sorry, I was being unclear. Its not actually a date picker, it's just a drop-down that I use for picking dates. The value is captured in the entry, but this particular value is actually not showing up in the admin notification, even though it's using {all_fields}. I know, it's weird.

    Posted 7 years ago on Thursday January 31, 2013 | Permalink
  4. If you use {all_fields} in the user notification, does it appear there?

    How are you adding those values to the drop down currently?

    Posted 7 years ago on Thursday January 31, 2013 | Permalink
  5. Exclusif

    It does not appear in the user notification when using {all_fields}.

    As of now the values are just added manually.

    Posted 7 years ago on Tuesday February 26, 2013 | Permalink
  6. I would like to take a look at this. Please export this form (Forms > Import/Export then the top center menu item "Export Forms") as XML and email it to me at

    Posted 7 years ago on Saturday March 2, 2013 | Permalink
  7. The problem is related to the conditional logic rules you have set up. I removed the conditional logic on the first section break, and I was able to receive the date in the admin notification. You should not have to use conditional logic on the fields in a section if the section itself has conditional logic applied to it. Take a look at the rules have you have set up, and simplify them if possible.

    Posted 7 years ago on Wednesday March 6, 2013 | Permalink