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Date not showing up in e-mail notification

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Exclusif
    Member

    Hey,

    For some reason, input from the drop-down date pickers are not showing up in e-mail notifications to admins for any of my forms. The dates are showing up when viewing the entries in wordpress though. It doesn't matter wether I use the improved jquery script option or not. Notifications use the {all_fields} tag.

    Forms are here: http://www.ekocentrum.se/miljoutbildning/
    If you scroll down you find a form below the big button that says "Skicka förfrågan nu". Chose "Bokning" and then type a number below 9 in the little box to make the date picker appear.

    Any ideas?

    Posted 11 years ago on Tuesday January 29, 2013 | Permalink

  2. Chris Hajer
    Key Master

    That's not really a jQuery UI date picker but a drop down you have added to your form? How did you add that? Is it just added as a drop down in the form builder? If the value is captured in your entry, it should make it into the {all_fields} notification.

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  3. Exclusif
    Member

    Sorry, I was being unclear. Its not actually a date picker, it's just a drop-down that I use for picking dates. The value is captured in the entry, but this particular value is actually not showing up in the admin notification, even though it's using {all_fields}. I know, it's weird.

    Posted 11 years ago on Thursday January 31, 2013 | Permalink

  4. Chris Hajer
    Key Master

    If you use {all_fields} in the user notification, does it appear there?

    How are you adding those values to the drop down currently?

    Posted 11 years ago on Thursday January 31, 2013 | Permalink

  5. Exclusif
    Member

    It does not appear in the user notification when using {all_fields}.

    As of now the values are just added manually.

    Posted 11 years ago on Tuesday February 26, 2013 | Permalink

  6. Chris Hajer
    Key Master

    I would like to take a look at this. Please export this form (Forms > Import/Export then the top center menu item "Export Forms") as XML and email it to me at chris@rocketgenius.com

    Posted 11 years ago on Saturday March 2, 2013 | Permalink

  7. Chris Hajer
    Key Master

    The problem is related to the conditional logic rules you have set up. I removed the conditional logic on the first section break, and I was able to receive the date in the admin notification. You should not have to use conditional logic on the fields in a section if the section itself has conditional logic applied to it. Take a look at the rules have you have set up, and simplify them if possible.

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink