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Date picker not working

  1. Hi

    I have two forms almost idential on separate pages with a date field. The date field is identical on both pages.

    However, the icon and date selector works on pone page and not on the other.

    The field is current contract end date

    visible here http://saveandsupport.co.uk/business-gas/

    not visible here http://saveandsupport.co.uk/business-electricity/

    I am using Builder plus a Gravity forms to Zoho plugin. http://helpforwp.com/plugins/gravity-forms-to-zoho-crm/documentation/

    Not sure if the form is corrupted or there are other issues going on.

    Would appreciate your help.

    Steve

    Posted 9 years ago on Wednesday July 4, 2012 | Permalink
  2. David Peralty

    I'm getting a JS error on the one where the date picker isn't working:
    Uncaught TypeError: Cannot set property 'value' of undefined

    function populateHiddenFields(f) {
                  f.input_7_9.value  = decodeURIComponent(source);
                  f.input_7_10.value  = decodeURIComponent(medium);
                  f.na.value    = decodeURIComponent(term);
    Uncaught TypeError: Cannot set property 'value' of undefined
                  f.na.value = decodeURIComponent(content);
                  f.input_7_11.value = decodeURIComponent(campaign);
                  f.na.value = decodeURIComponent(csegment);
                  return true;
            }
    Posted 9 years ago on Wednesday July 4, 2012 | Permalink
  3. David

    Many thanks for that and not being a techie I have little idea what it means.

    I will do a little testing to see if I can narrow it down. There are some hidden fields on the form which are populated by another plugin which captures the google analytics data, which then gets past to the crm system along with the form data.

    My gut feeling is that plugin is doing it.

    Really appreciate your time and will update post when I have figured out what is causing it.

    Posted 9 years ago on Wednesday July 4, 2012 | Permalink
  4. Hi

    That did not take long.

    Deactivated the Google analytics plugin and this problem resolved.

    I will contact the plugin provider.

    Once again many thanks

    Steve

    Posted 9 years ago on Wednesday July 4, 2012 | Permalink
  5. David Peralty

    Glad you were able to find the source. Hopefully, they can fix the issue quickly and have you back to normal.

    Posted 9 years ago on Wednesday July 4, 2012 | Permalink

This topic has been resolved and has been closed to new replies.