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Gravity Support Forums » Plugin Support » Gravity Forms

  1. ironmal
    Member

    I posted this 11 days ago with no response. I'm riposting the same question because it looks like the question slipped through the cracks.

    Site is http://icehousenj.com and we've been using Gravity Forms for 4 + months for registrations with PayPal integration. So we've used about 15 forms so far - half using PayPal. We had a user register and pay for a clinic, we got the confirmation emails, but later the user was not in the "entries". When I search the WP dB manually from phpMyAdmin I see some fields with the users credentials in them... here is a screen print at:
    http://icehousenj.com/images/gravity-forms-missing-record.jpg
    Does this look like someone inadvertently deleted the entry? The dB seems solid and we've never had any other issue like this. Thanks !! Regards - Mal

    Posted 12 years ago on Saturday March 10, 2012 | Permalink

  2. Rob Harrell
    Member

    Hey Mal, sorry about that. That is a strange one. I don't see why it wouldn't show in the entries - especially if it's just isolated to this one instance. Let me pass this around just to see if anyone else notices anything odd.

    Posted 12 years ago on Sunday March 11, 2012 | Permalink