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Descriptions not visible

Gravity Support Forums » Plugin Support » Gravity Forms

  1. nicklethert
    Member

    I'm assigning descriptions in Paragraph Text fields, but they aren't visible in the form. Any clue?
    http://friendsofalaskacasa.org/wordpress/childrens-needs/mini-grants/
    fields for 'responsibilty' and 'other sources' have descriptions.

    Posted 14 years ago on Wednesday June 30, 2010 | Permalink

  2. Carl Hancock
    Administrator

    I just tested description on textarea fields on my end without an issue on the latest version of Gravity Forms. There are no descriptions being output in your form code, so it isn't a styling issue. Are you positive you saved your form after adding the descriptions? Edit the form and double check that descriptions exist for that field. It is acting like the descriptions are blank.

    Posted 14 years ago on Wednesday June 30, 2010 | Permalink

  3. nicklethert
    Member

    Thanks, Carl. In fact, when I save them, and close the edit boxes and return to the edit boxes, the descriptions are gone.

    Posted 14 years ago on Wednesday June 30, 2010 | Permalink

  4. Carl Hancock
    Administrator

    Something is preventing your form from saving then. Have you installed any additional plugins or changed your theme since you first created these forms? Something is causing a conflict.

    If you send us a WordPress admin login for this site via our Contact Us form we can take a look at it.

    Posted 14 years ago on Wednesday June 30, 2010 | Permalink

  5. nicklethert
    Member

    seems like it will accept short descriptions, less than 2 lines.

    Posted 14 years ago on Thursday July 1, 2010 | Permalink