jimmywhitetrix
Member
Hi there,
I have used the Paypal integration tool to sell tickets to a school event. It works great but some users (parents) are filling out the Gravity form but when they get to checkout with Paypal they are using their grandparents/friends Paypal account.
So they totally change the email address and home address, giving me no way to identify which gravity form is associated with which payment. I just need an identifier field which carries over to the check out at Paypal.
Thank you
What sort of solution are you looking for? I'm unclear what you would like to do. Please share more information about what you're looking for.
jimmywhitetrix
Member
Thank you for your response.
I'll try my best to explain my question:
1. Mr Red orders a ticket from my website using GF paypal integration.
2. When Mr Red pays for his ticket he uses Mr Blacks credit card & changes the contact details and email address of Mr Red to reflect his payment details.
3. This results in no single identifying field I have to associate the payment with Mr Reds order.
This happened six times to me when I sold about 1200 tickets. I had to contact each 6 users independently.
Q. Can I add an order number to the GF which populates (and cannot be changed) and is added to the Paypal checkout? The order number corresponds every time.
Thank you
This is a good question. It's either really easy and I am overlooking at it, or we need a new approach. I will ask the developers and try to come up with a solution for you.
Hi Jimmy,
You can send an "invoice ID" to PayPal via the gform_paypal_invoice hook:
http://www.gravityhelp.com/documentation/page/Gform_paypal_invoice
Hey David,
I'm trying to figure this out as well as I'm selling tickets to an event, but your answer really makes no sense to someone that doesn't code for a living. What exactly am I supposed to do with that hook you mentioned? Where does it go? What line does it replace.
More info would be much appreciated.
You would place that hook into your theme's functions.php file.
