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Discounts not showing in entries or confirmation

Gravity Support Forums » Plugin Support » Gravity Forms

  1. MarketUS
    Member

    I have a test server running php 5.2.17 and mysql 5.0.95 and the form works perfectly.

    I copied it to my live server running php 5.3.2 and mysql 5.1.63 and even though I check the discount, calculates correctly, it does not show up in the entries nor the email.

    GF is version 1.6.4.5 on the test server and 1.6.5.1 on the live.

    Any ideas why this does not work?

    You can see the live form at

    The test form is at http://hosting2.marketus.com/?p=2782

    Live is at http://www.marketus.com/gsa-services-packages/

    I just imported the test form and it works, confused.

    Hopefully, someone else has solved this problem.

    Posted 12 years ago on Friday August 24, 2012 | Permalink

  2. Chris Hajer
    Key Master

    I would guess it's related to the different PHP versions, specifically PHP 5.3.x where it does NOT work. Can you specify which version of PHP to use on the live site to try 5.2.x? The other difference is the Gravity Forms version (and MySQL, but I doubt that's related.)

    Basically, can you create the old environment on the new server, to see if it's the software versions, or maybe something else, related to the domain name or something?

    Posted 12 years ago on Friday August 24, 2012 | Permalink