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DOB and SSN

Gravity Support Forums » Plugin Support » Gravity Forms

  1. jruffer
    Member

    I have choosen the dob and SSN in a form and when someone puts in the / for the DOB or the - in the SSN it keeps kicking it back. Am I missing and option here?

    Posted 13 years ago on Tuesday September 6, 2011 | Permalink

  2. Chris Hajer
    Key Master

    Can you post a link to your form where this is happening? Thanks.

    Posted 13 years ago on Wednesday September 7, 2011 | Permalink

  3. jruffer
    Member

    Not public. Can you post a screenshot?

    Posted 13 years ago on Wednesday September 7, 2011 | Permalink

  4. jruffer
    Member

    Here is a url to the screenshot of what happens when you add or put in the / -'s
    The crazy part is the example has the / and - in them?
    https://docs.google.com/leaf?id=0BxdaiNl0TWTWYWI4ZmZjZjItYmQ5NC00ZGMxLWJhYTAtMjkzY2E3MmViNTNh&hl=en_US

    Posted 13 years ago on Wednesday September 7, 2011 | Permalink

  5. jruffer
    Member

    Anyone going to reply?

    Posted 13 years ago on Tuesday September 13, 2011 | Permalink

  6. Kevin Flahaut
    Administrator

    Yeah, screenshot is no help in that instance. Is this for the same form you linked to here?

    http://www.epaymentamerica.com/developer/sitemile/

    If so, I was able to submit the form with the slashes and it didn't cause me any problems. I left the "drivers license" field empty but you can see that the other required field validated and it looks like the "SSN" field didn't have a problem with the value either.

    screenshot: http://bit.ly/pQ3W0n

    Are you having the problem in a specific browser, on other forms, etc?

    Posted 13 years ago on Tuesday September 13, 2011 | Permalink