PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Donation Field?

  1. hypergolica

    Hello, I've just updated to the latest Gravity Forms + the Paypal update.

    I've created a new form, then I wanted to make it a Paypal donation form, but when I selected the form it told me I first needed to add a "donation field."

    So I went back to the form itself, looked under Pricing, but no donation field.

    What am I missing?

    Posted 8 years ago on Thursday November 3, 2011 | Permalink
  2. Gravity Forms v1.6 deprecated the Donation field. Instead of the Donation field you would use the Product Field. We have removed the Donation field.

    Posted 8 years ago on Thursday November 3, 2011 | Permalink
  3. hypergolica

    After searching some of the blogs, I see there has been some kind of "misfire" with regard to the Paypal plugin.

    For a screenshot of what I see, please go here:

    So, how do i reboot the Paypal plugin to fix this?

    Thank you.

    Posted 8 years ago on Thursday November 3, 2011 | Permalink
  4. hypergolica

    Ah, sorry, just refreshed and now see your response. Will do.

    Question: is there a current, official "how to" page with regard to the Paypal plugin?

    Thank you again for your time and assistance. Much obliged!

    Posted 8 years ago on Thursday November 3, 2011 | Permalink
  5. No problem at all, glad to help. At the moment, this page is what has been written up:

    Posted 8 years ago on Thursday November 3, 2011 | Permalink
  6. My form is not live as I need to make sure it works first...

    So if I'm trying to use the radio buttons to set the amount, and I need to have a product field inserted...

    This seems confused? Is there a way to just have a donation button that collects the amount form the radio field with the set amounts? In other words, might it not be a good idea to just bring back the donation button... especially since this is the reason I bought the developer license for this product in the first place? Or am I missing something here?

    Posted 8 years ago on Wednesday January 4, 2012 | Permalink
  7. @Haritomedia I'm confused as to what the problem is. The Donation Field was deprecated because it essentially does nothing different than the Product Field so we saw no point in having a separate field that does the same thing.

    The Donation Field was removed from Gravity Forms, although it does support forms that were created with prior versions of Gravity Forms that do use the Donation Field.

    The latest version of the PayPal Add-On was also updated so that it doesn't require the Donation Field and it now uses Product Fields. It still supports Donation Fields for forms created with older versions of Gravity Forms.

    Can you explain what exactly the issue with using a Product Field is? You mention Radio Buttons but the Product Field has multiple field types that you can use, radio buttons is just one of them. There is a Single Product, Drop Down, Radio Button, User Defined and Hidden product field types available from within the Product Field itself.

    See this screenshot which shows each of the different field types available in a Product Field:

    So you have other field types you can use with the Product Field. They are available when you edit a Product Field on your form. Select the Field Type drop down and select the type you want to use. See this screenshot:

    As for radio buttons not making sense or being confused, i'm not sure what exactly you mean. The old donation field had a radio button option also, it's no different.

    The only difference between the Product Field and the Donation Field is the Donation Field didn't have as many options as the Product Field and when adding it to your form the field label defaulted to saying Donation. But the field label can say whatever you want it to say so that is of no consequence.

    What exactly doesn't the Product Field accomplish that you are trying to do?

    In the future please post your own support forum request. Don't post on someone else's support forum post, you'll get a quicker response by posting your own request by creating a new forum post.

    Posted 8 years ago on Saturday January 7, 2012 | Permalink
  8. I think the issue is that a new version of the PayPal plugin is out but you do not get a notice of it in wp-admin to upgrade. At least that is what was happening to me.

    Posted 8 years ago on Friday January 13, 2012 | Permalink
  9. storymanager

    @carl re: "What exactly doesn't the Product Field accomplish that you are trying to do?"
    The Product field doesn't have a way to include suggested denominations AND allow the user to choose their own donation/price amount, right?

    Posted 8 years ago on Saturday February 4, 2012 | Permalink