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Double Email Notifications with new PayPal PRO Add-On

  1. Since we upgraded to the newly updated PayPal Pro add-on, we've had reports from our users that they're getting double email notifications.

    We're using the 'gform_product_info_X' filter with these forms to pass the correct product information to PayPal for reporting purposes. Could that be the issue? We were previously running a beta 6 version of the add-on which had this problem, and Alex Canado gave us a copy of beta 7 which fixed this issue.

    It looks like this new version doesn't have the same duplicate email fix that beta 7 had. Can you confirm that this is the case?

    I'm reverting back to Beta 7 in the mean time. Thanks!

    Posted 9 years ago on Friday March 22, 2013 | Permalink
  2. Looks like we broke this again in beta 7. I do have beta 8 available if you'd like to try it. Please send an email to and reference this topic and I will send you the latest beta.

    Posted 9 years ago on Saturday March 23, 2013 | Permalink
  3. Chris,
    So have you confirmed that this is fixed in Beta 8? Because everything seems to be working fine for us with Beta 7.

    Posted 9 years ago on Sunday March 24, 2013 | Permalink
  4. I'm unclear which version you are using now and which version has the problem. Can you confirm please?

    Posted 9 years ago on Monday March 25, 2013 | Permalink
  5. I can send you an updated copy of the PayPal Pro add-on that fixes this, so you don't have to revert back. Just fill out a priority support request form and I'll send it to you.

    Posted 9 years ago on Wednesday March 27, 2013 | Permalink

This topic has been resolved and has been closed to new replies.