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Double Email Notifications with new PayPal PRO Add-On

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. Z-AXIS Creative
    Member

    Since we upgraded to the newly updated PayPal Pro add-on, we've had reports from our users that they're getting double email notifications.

    We're using the 'gform_product_info_X' filter with these forms to pass the correct product information to PayPal for reporting purposes. Could that be the issue? We were previously running a beta 6 version of the add-on which had this problem, and Alex Canado gave us a copy of beta 7 which fixed this issue.

    It looks like this new version doesn't have the same duplicate email fix that beta 7 had. Can you confirm that this is the case?

    I'm reverting back to Beta 7 in the mean time. Thanks!

    Posted 11 years ago on Friday March 22, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Looks like we broke this again in beta 7. I do have beta 8 available if you'd like to try it. Please send an email to chris@rocketgenius.com and reference this topic and I will send you the latest beta.

    Posted 11 years ago on Saturday March 23, 2013 | Permalink

  3. Z-AXIS Creative
    Member

    Chris,
    So have you confirmed that this is fixed in Beta 8? Because everything seems to be working fine for us with Beta 7.

    Posted 11 years ago on Sunday March 24, 2013 | Permalink

  4. Chris Hajer
    Key Master

    I'm unclear which version you are using now and which version has the problem. Can you confirm please?

    Posted 11 years ago on Monday March 25, 2013 | Permalink

  5. Rob Harrell
    Member

    I can send you an updated copy of the PayPal Pro add-on that fixes this, so you don't have to revert back. Just fill out a priority support request form and I'll send it to you.

    Posted 11 years ago on Wednesday March 27, 2013 | Permalink

This topic has been resolved and has been closed to new replies.