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Double up on notifications

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Figments
    Member

    Can anyone suggest why I might be getting two notifications instead of just one? I've disabled notifications to the user, but the administrator account is getting two for each form.

    Thanks,

    Posted 14 years ago on Friday November 12, 2010 | Permalink

  2. Alex Cancado
    Administrator

    Are you also getting two records of the entry in the admin? If so, there is probably something in your server setup causing the form to be posted twice.

    Posted 14 years ago on Friday November 12, 2010 | Permalink

  3. Figments
    Member

    Thanks Alex, yes, I'm also getting two entries. Nothing else from wordpress does this, but I can't work out what is different here!

    Posted 14 years ago on Friday November 12, 2010 | Permalink

  4. Alex Cancado
    Administrator

    It is most likely a plugin conflict. Try deactivating all plugins and see if the problem is resolved. If it is, activate the plugins one by one to determine which is causing the conflict.

    Posted 14 years ago on Friday November 12, 2010 | Permalink