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Download failed. Forbidden

Gravity Support Forums » Plugin Support » Gravity Forms

  1. panoptic
    Member

    Today I tried to update Gravity Forms from version 1.5 to 1.5.1. I used the automatic update but received the following error message:

    Downloading update from http://s3.amazonaws.com/gravityforms/releases/gravityforms_1.5.1.1.zip?AWSAccessKeyId=1603BBK66770VCSCJSG2&Expires=1302861721&Signature=adrj2hDwEm0nzDu%2BX1US1BJ4gtM%3D…

    An error occurred while updating Gravity Forms: Download failed. Forbidden.

    I am using WordPress 3.1.1 and am hosted on Media Temple.

    Thank you.
    richard kauffman

    Posted 13 years ago on Friday April 15, 2011 | Permalink

  2. Carl Hancock
    Administrator

    Try running the automatic update again. This happens on occasion where the download link was cached by your site and expired before you ran the update. Wait a few hours and then try again. Or if you are running Gravity Forms v1.4.5 or higher you can go to the Updates page (Forms > Update) and update on that page.

    Posted 13 years ago on Friday April 15, 2011 | Permalink

  3. panoptic
    Member

    Using the (Forms > Updates) seems to work. Thank you.

    Posted 13 years ago on Sunday April 17, 2011 | Permalink

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