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Product Drop Down choice only showing price in entries

Gravity Support Forums » Plugin Support » Gravity Forms

  1. g-Blu Design
    Member

    Hi,

    I have created a registration form for an art workshop client ( https://www.coastalmaineartworkshops.com/registration/)

    The form has several conditional elements added...ie if you choose this art workshop the cost is such and such...that sort of thing.

    Almost everything works fine, except that the choice of the workshop drop down list does not show up in the saved entries. THe PRODUCT price shows but not the Product name. Everything else is listed from address and other drop down choices but this one is not showing in the saved entries. And it is important.

    HOw do I get the Porduct name to be saved in the entries?

    Any help would be great. I am very confused. Thanks much.
    Chris

    Posted 11 years ago on Thursday November 29, 2012 | Permalink

  2. Mattingly Graphics
    Member

    I'm just another user, not affiliated at all, but I saw your thread while looking for some answers myself... Forgive me if I'm way out of line on this one... is it on the "Entries" screen that you don't see it? In a form with many fields, not all show up on the table on this page. On the table of entries, in the upper right corner is a little link called "Edit". Have you tried clicking there? If not, try it. You can select which fields show up on the table in the "Entries" page.
    Something else to check: does it show up in the csv file if you export?

    Posted 11 years ago on Thursday November 29, 2012 | Permalink

  3. g-Blu Design
    Member

    Thanks for the reply.

    I refined my post above a bit. After digging a bit more I realized I should have said I was using the Product Drop Down form element with the price option. In the saved entries from form submissions the price is being saved and displayed in the product name spot but not the Name of the "Product" or the workshop in this case.

    How to I get that to show?

    Thanks

    Posted 11 years ago on Thursday November 29, 2012 | Permalink

  4. g-Blu Design
    Member

    Okay more details:

    I have it set so that the TOTAL displayed changes depending on which workshop is chosen. And then the deposit is subtracted and so forth.

    To get this to work I seem to need to add the PRICE into the Value field. But then if I do this only this value field, ie the price is all that shows in the saved entry product list.

    Shouldn't the TOTAL form element just take the value from the PRICE field?

    Confused. I know I am doing something wrong but I can't figure what.

    Posted 11 years ago on Thursday November 29, 2012 | Permalink

  5. Alex Cancado
    Administrator

    The total does take the price into account and not the value. Unless you have any custom code that depends on the value, it looks like you don't need to use values for this drop down at all and things will work the way you want them to.

    Posted 11 years ago on Monday December 3, 2012 | Permalink

  6. g-Blu Design
    Member

    Hey thanks for the reply...

    In case this helps someone else, I found the problem/solution this morning.

    In the Product Drop Down Label I was typing titles such as:

    Demers | Coastal Landscape | August 19-23, 2013

    It turns out the "|" divider was causing the glitch...making the price show up in the product name spot in the save entry.

    I replaced with commas:

    Demers, Coastal Landscape, August 19-23, 2013

    and all is now well. (not sure why, but I am happy all is working)

    Thanks.

    Posted 11 years ago on Thursday December 6, 2012 | Permalink

  7. Chris Hajer
    Key Master

    Thank you for the update. We use the pipe separator between the product label and the price, so I can see why the character was causing you trouble. Example:

    <input name='input_3' type='radio' value='UPS Ground|7.75'  id='choice_3_2' tabindex='7'    />

    Update from Alex: this is a known limitation. Sorry for the inconvenience.

    Posted 11 years ago on Thursday December 6, 2012 | Permalink

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