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drop-downs not working on mobile devices

Gravity Support Forums » Plugin Support » Gravity Forms

  1. dhughes
    Member

    We are having an issue with the drop-down elements in the lower section of this form when appearing on mobile devices:

    http://healthfxtoronto.com/patient-resources/new-patient-contact-form/

    In the lower half of the form, under "Questions to consider…", the numeric drop-downs beside "Activity 1, 2, 3" are not working on mobile devices. The field itself is appearing, but the drop-down is not showing any numbering.

    Other drop-downs in the form (province, etc.) are working fine.

    Hoping you can help.

    Thanks,
    Deirdre

    Posted 11 years ago on Sunday February 17, 2013 | Permalink

  2. Chris Hajer
    Key Master

    I see what you mean. Screenshot with iOS 6.1 on an iPhone 3G: http://minus.com/lpeMnEiZE24vg

    Let me ask the team about this one.

    Posted 11 years ago on Monday February 18, 2013 | Permalink

  3. dhughes
    Member

    Thanks, Chris. I forgot to mention the most important clarification — that it seems to be an iPhone issue. It doesn't seem to be occurring on Androids or Blackberrys…

    We've had a lot of other mobile version issues that only happen on iPhones. Obviously an unfortunate recurrence in mobile conversion!

    Thanks for any help your team can lend.

    Deirdre

    Posted 11 years ago on Monday February 18, 2013 | Permalink

  4. Chris Hajer
    Key Master

    Can you try making the drop down a "medium" Field Size on the advanced tab and check again on iOS? The small is set to a width of 25% in the CSS.

    Posted 11 years ago on Tuesday February 19, 2013 | Permalink

  5. dhughes
    Member

    Thank you Chris. This has solved the issue on iOS.

    Posted 11 years ago on Tuesday February 19, 2013 | Permalink

  6. Chris Hajer
    Key Master

    Awesome. Thank you for the update.

    Posted 11 years ago on Friday February 22, 2013 | Permalink

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