PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Duplicate Emails with WP-Mail-SMTP

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Sizeable
    Member

    Because of our server we have to send out our emails using SMTP. A few people recommended WP-Mail-SMTP plugin and it does the trick, the emails are sending properly.

    The problem.... ever since installing WP-Mail-SMTP we are receiving duplicate notifications through Gravity Forms. Has anyone else experienced this? Is there a better SMTP alternative?

    Thanks!

    Posted 12 years ago on Friday April 13, 2012 | Permalink

  2. Rob Harrell
    Member

    Have you tried testing for a plugin conflict yet?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    In the past duplicate emails have been the result of a conflict cause by other plugins. Let me know what you find out there. Honestly, I'm not sure, but at least this is a place to start. Make sure you try the form out in the formbuilder preview as well as on the actual site to see if there is a difference.

    Posted 12 years ago on Monday April 16, 2012 | Permalink

  3. preferredlegalsupport
    Member

    I'm having the same issue. I have tested all plugins and the only conflict seems to be WP-Mail-SMTP. Can you suggest another smtp plugin?

    Posted 11 years ago on Tuesday May 22, 2012 | Permalink