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Duplicate Emails with WP-Mail-SMTP

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Sizeable
    Member

    Because of our server we have to send out our emails using SMTP. A few people recommended WP-Mail-SMTP plugin and it does the trick, the emails are sending properly.

    The problem.... ever since installing WP-Mail-SMTP we are receiving duplicate notifications through Gravity Forms. Has anyone else experienced this? Is there a better SMTP alternative?

    Thanks!

    Posted 12 years ago on Friday April 13, 2012 | Permalink

  2. Rob Harrell
    Member

    Have you tried testing for a plugin conflict yet?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    In the past duplicate emails have been the result of a conflict cause by other plugins. Let me know what you find out there. Honestly, I'm not sure, but at least this is a place to start. Make sure you try the form out in the formbuilder preview as well as on the actual site to see if there is a difference.

    Posted 12 years ago on Monday April 16, 2012 | Permalink

  3. preferredlegalsupport
    Member

    I'm having the same issue. I have tested all plugins and the only conflict seems to be WP-Mail-SMTP. Can you suggest another smtp plugin?

    Posted 12 years ago on Tuesday May 22, 2012 | Permalink