PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Duplicates getting into entries

Gravity Support Forums » Plugin Support » Gravity Forms

  1. everettmarshall
    Member

    I haven't set the form to go live yet but in testing I have found that the "Phone" field does easily allow dupes to be submitted.

    The field requests entering the phone in a specific format - (###)###-####.

    If the user enters in that exact format, the validation does stop the dupe. However, if the user enters in a different format, ########## or ###-###-#### for example - the dupe is submitted and stored. Note that even when entering in the "non-approved" format, the entry in the db is converted to (###)###-####.

    I have not seen this behavior from other fields.

    Posted 13 years ago on Wednesday July 14, 2010 | Permalink

  2. Carl Hancock
    Administrator

    Have you set the field so that the value must be unique? It doesn't do this by default. By default there is no duplication check.

    Posted 13 years ago on Friday July 16, 2010 | Permalink