PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Edit form page not loading

  1. This is a strange one - adding a new form doesn't work, essentially the page doesn't load properly.

    I loaded up the latest GF and got this problem, then deleted and tried an earlier version but the exact same problem.
    Everything else works fine plus the plugin works perfectly on other sites.

    Here's a screengrab of the edit/add form page:
    http://dl.dropbox.com/u/19351261/gravityforms-error.png

    Any ideas?

    UPDATE: I've just updated another copy of the plugin on another different server and the same issue is happening - this time even on pre-made forms. The side panels are not loading correctly.

    Posted 7 years ago on Thursday November 3, 2011 | Permalink
  2. Update again:
    Just checking through the files/ plugins etc - it seems JQuery is having 'issues':

    http://dl.dropbox.com/u/19351261/gravityforms-error-02.png

    Posted 7 years ago on Thursday November 3, 2011 | Permalink
  3. Update once again ...

    Going by the screengrab above I checked and re-uploaded all the jquery scripts and found that, even though it was the same version, overwriting the main jquery.js seemed to have done the trick and the form pages are now loading correctly.

    Obviously not a GF issue per se, but more a, possible, corrupted script.

    Posted 7 years ago on Thursday November 3, 2011 | Permalink
  4. Sounds like you got it working? Do you need any more assistance?

    Posted 7 years ago on Thursday November 3, 2011 | Permalink
  5. Not with this issue, thanks.
    All working well now.

    Posted 7 years ago on Thursday November 3, 2011 | Permalink
  6. Great. Thank you for the update.

    Posted 7 years ago on Thursday November 3, 2011 | Permalink

This topic has been resolved and has been closed to new replies.