PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Edited labels and broke conditional logic

  1. agelfand
    Member

    I am working on a rather large form. I had to edit the label values of Input A, which broke all the Conditional Logic I'd set up for displaying Input B. I've tried resetting the logic in input B, but I just can't get it to work anymore. I see the duplicate label values displaying in the conditonal logic dropdown menu of Input B, and I've tried selecting any and all of them in the hope that one will work, (per this post: http://www.gravityhelp.com/forums/topic/conditional-logic-and-values-associated-with-a-field), but I just can't get Input B to display anymore. Any ideas? Is there any way to reset" or clear out those duplicate label values without having to rebuild this part of my form? Thanks!

    Posted 13 years ago on Monday May 23, 2011 | Permalink
  2. You have to reset the conditional logic selections by re-selecting their values. The existing value will be the one that is selected, you need to select another value. It should work just by changing which one is selected in the conditional logic setup, if it doesn't select another value, save the form, then edit it again and change it back to what it is supposed to be. But there aren't any other reports of issues with this so it's probably something with how you are selecting/changing the values, you may not be selecting the new one and so it's not updating.

    Posted 13 years ago on Monday May 23, 2011 | Permalink
  3. agelfand
    Member

    Actually the problem is described in this post (excellent timing, by the way!):

    http://www.gravityhelp.com/forums/topic/using-images-for-multiple-choice

    I edited my labels to include IMG elements. This is why I can't get the conditional logic to work anymore.

    I think I need a different way to display my thumbnail images next to the radio button, also described in the referenced post.

    Thank you for your prompt attention to my issue! Excellent support as usual.

    Posted 13 years ago on Tuesday May 24, 2011 | Permalink